Complaint handling

We care about your opinions, thanks to them we can improve our service to you in the future.

To facilitate your case we would like you to do as follows:

1. Always contact our customer support before sending your products to create a case.
2. Download the form via the button Return & Complaint form and fill in.
3. Send the form together with your products to:
   
   Cresto Group AB
   Diabasgatan 16
   SE-254 68 Helsingborg
   
   We will not deal with returns or complaints sent to us without a form. 
4. We will contact you when we have received the products and looked at your case.

If you want to read more about our return and complaint handling, read our general terms of sale.